Frequently Asked Questions
The Professional Account is a secure and personal space in which you can place ads in all categories and remain visible on the website. It offers you many advantages including: - Greater visibility - Featured Ads - Your articles with the highest ratings - A more professional presentation - A performance of your ad compared to other ads - Greater responsiveness in processing your queries
The creation of the professional account is free, but all professionals must have a professional account.
When you create your account, you can choose your option in order to belong to the required category. If you have a personal account, you can migrate to a business account from your Dashboard by clicking on "PROFESSIONAL Mode".
The creation of a personal account is free and compulsory to be able to place an advertisement. To create an account, you can go to the "REGISTRATION" tab and provide the requested information. A validation link will be sent to your email address, click on this link to confirm the creation of your account. If you post an ad for the first time, an account will be automatically created and link will be sent to you for validation. In any case, your account will only be active once the link in the email is clicked. If the link is not clicked, your account will not be activated.
To change your information, log in to your dashboard, click "Your Profile" to edit the information you want.
On the login page to your account, click on the "forgotten password" link and provide the requested information. Your password will then be sent to your account's email address
Your phone number is very important for customers to contact you quickly. By providing it, we integrate it into the database but only display it if you check "Show my Phone Number" in your personal account. If you do not want to see it, uncheck the cage concerned; In this case, customers can only contact you by e-mail.
On the Search tab, enter the ad name and choose the desired category if known.
To contact an advertiser, go to the ad page, complete the "Send an email to the seller" section and click on "Send message" button. If the advertiser has posted his or her phone contact, you can contact him / her by phone call.
Registration is not required for site visits and searches. However, for an optimal use, the creation of an account is essential. Validating a filed ad automatically leads to the creation of a personal account. This one will allow you to find all your announcements in the same place by connecting on our site, thanks to the e-mail and the password entered during your deposit. No additional information will be required to create this account.
In your dashboard, you have the choice between the different currencies used on the website. By publishing your ad, you can choose the correct currency corresponding to the amount of the item. The price of the basket will be automatically calculated and converted into the other currencies, according to the currencies chosen on the display.
In your dashboard, in the Ads list, uncheck the ad in question; A message will show you the status of your ad. As soon as your product is available again, check the cage of the product, you can modify according to its latest specifics.
A newly published ad automatically places itself at the top of the list, in the "NEW", "PROFESSIONAL" and "REQUESTS" tabs, until another ad is published. The articles "Headlines" are the ones that received the most visits. In-course options will later modify these provisions and offer you opportunities to have your ad listed at the top of the list over a desired length of time.
Deleting an ad is done in your Dashboard. Go to the list of your ads and click on the "Delete" tab. The ad will be deleted and will no longer be displayed.
Changing an ad is only possible from within your dashboard. To edit your ad, go to the list of your ads and click the "Edit" tab, in front of the ad. To save you time, we offer this service allowing you to modify your ad in a few clicks and bring it back to the top of the display in the Professional account. Please refer to the presentation page of the Professional option. You can also subscribe to the paid-to-pay "Headliner" and "Featured" options while you're editing your ad. The modification will only be made on the modified part.
Changing an ad is only possible from within your dashboard. To edit your ad, go to the list of your ads and click the "Edit" tab, in front of the ad. To save you time, we offer this service allowing you to modify your ad in a few clicks and bring it back to the top of the display in the Professional account. Please refer to the presentation page of the Professional option. You can also subscribe to the paid-to-pay "Headliner" and "Featured" options while you're editing your ad. The modification will only be made on the modified part.
An online ad stays as long as you like, until you delete it yourself or it is disabled by us because of its inadequacy.
To publish an advertisement, click on "Submit an ad", then fill in the form carefully, respecting the information mentioned therein. Please check your email address and phone number, which will allow interested people to contact you.
Be sure to choose the category and classification of your ad to facilitate searches and find your ad.
An ad with photos being more consulted than an advertisement without photo, do not hesitate to make your ad attractive.
After validation of this information, you will receive an email asking you with a confirmation link.
Click on the link in the email. If this link does not work, copy it to your browser's address bar.
A personal account will automatically be created when you deposit, unless your email address already corresponds to an existing account.
No, the ads are TOTALLY FREE, regardless of the item.
On your first deposit, you will receive an email validating your ad and creating your account; For other deposits that follow, you will not receive this mail but a pop-up will inform you of the status of your publication. If you did not receive this email at the first announcement, it is possible that the entered address is incorrect. If you do not have a record of your ad, we invite you to repeat it. Some email services may also consider the confirmation message to be an unsolicited email, in which case it must be in your "Junk Mail" or "Spam" folder. We invite you to post our address as "no spam".
To add photos to your ad, click on the photos field to size your photo.
We recommend that you do not include your e-mail address to avoid being spammed. For our part, we do not include your mail, people interested in your ad will be able to contact you by phone, or in response to your advertisement.
The content of your ad description must be comprehensive, consistent and realistic to convince customers. The description must be done in detail, in accordance with the dissemination rules.
No, the ads are TOTALLY FREE, regardless of the item.
To publish an advertisement, click on "Submit an ad", then fill in the form carefully, respecting the information mentioned therein. Please check your email address and phone number, which will allow interested people to contact you. Be sure to choose the category and classification of your ad to facilitate searches and find your ad. An ad with photos being more consulted than an advertisement without photo, do not hesitate to make your ad attractive. After validation of this information, you will receive an email asking you with a confirmation link. Click on the link in the email. If this link does not work, copy it to your browser's address bar. A personal account will automatically be created when you deposit, unless your email address already corresponds to an existing account.